Last updated: December 25, 2024
Welcome to the Entre Nós website. By using this website and our services, you are agreeing to these Terms and Conditions. Please read them carefully.
Trade Name: Entre Nós
Email: ola@entrenos.pt
Address: [To be filled with complete address]
Tax ID: [To be filled with tax ID]
These Terms and Conditions govern the use of this website and the provision of planning and execution services for personalized experiences, including marriage proposals, romantic surprises, and unique events.
Entre Nós offers the following services:
The Secret — €15,000
The Yes — €50,000
Between Us — €150,000
The Unforgettable — €500,000
The Eternal — €10,000,000
Note: The values presented refer to Entre Nós fees. All external investments are presented with full transparency.
The client initiates the process by filling out the contact form on the website. This request does not constitute a binding contractual proposal.
After receiving the request, Entre Nós will contact you for a private conversation and feasibility analysis. Entre Nós reserves the right to refuse any project, without need for justification.
If the project is accepted by both parties, a detailed commercial proposal will be sent including:
Written acceptance of the commercial proposal (email) and payment of the deposit constitute the contract between the parties.
A deposit of 50% of the fee amount is due at the time of project confirmation. The deposit is non-refundable, except in cases of cancellation by Entre Nós.
External costs (suppliers, venues, materials) are paid directly by the client to suppliers or reimbursed to Entre Nós upon presentation of receipts.
The remaining fee amount (50%) is due 48 hours beforeexecution of the experience.
Payments can be made by bank transfer or MBWay.
External costs already incurred (confirmed suppliers, deposits paid) are always the client's responsibility.
Entre Nós reserves the right to cancel the service in cases of force majeure or supervening impossibility. In these cases, all amounts paid will be fully refunded.
Significant changes to the approved concept may involve additional costs and schedule adjustments, subject to prior agreement.
Entre Nós is committed to absolute excellence. If, after execution of the experience, the client is not satisfied with the service provided, we guarantee a full refund of the fees paid.
Guarantee Conditions:
This guarantee reflects our commitment: moments like these don\'t allow for mistakes.
Entre Nós commits to maintaining absolute confidentiality regarding all projects. We do not disclose information, images, or any details without express written authorization from the client.
All concepts, narratives, designs, and creative elements developed by Entre Nós are its intellectual property. The client acquires the right to use the created experience, but cannot replicate, sell, or share the concept with third parties for commercial purposes.
Entre Nós commits to executing the service with maximum care, professionalism, and attention to detail. However, we cannot guarantee specific emotional reactions (such as acceptance of a marriage proposal).
Entre Nós cannot be held responsible for breaches resulting from force majeure situations (extreme weather conditions, natural disasters, pandemics, legal changes, etc.).
Entre Nós carefully selects all suppliers, but cannot be held responsible for third-party failures outside its direct control. In these cases, we will do everything in our power to resolve the situation.
The use of images, videos, or client testimonials for marketing purposes or portfolio will only be done with express written authorization. Refusal does not affect service provision.
Personal data processing is governed by our Privacy Policy, in compliance with GDPR and applicable Portuguese legislation.
These Terms and Conditions are governed by Portuguese law.
In case of dispute, the client may resort to an Alternative Consumer Dispute Resolution Entity:
Lisbon Consumer Dispute Arbitration Center
Website: www.centroarbitragemlisboa.pt
More information at: www.consumidor.gov.pt
In the absence of agreement, the competent forum will be that of the Entre Nós headquarters or, in the case of consumers, that of the consumer's domicile.
Entre Nós reserves the right to change these Terms and Conditions at any time. Changes will be published on this page and apply only to contracts entered into after their publication.
If any clause of these Terms is deemed invalid or ineffective, the remaining ones remain in force.
For questions about these Terms and Conditions:
Email: ola@entrenos.pt
Subject: "Terms and Conditions"